Landlords 

Our Commitment 
At Strawberry we love rental property but we love looking after our landlords even more. Lots of agents will make many promises in order to manage your property (or your property portfolio) but then deliver very little as soon as they get it. 
 
We are different and we take our landlord promise very seriously - so seriously in fact that we have absolutely no intention to break it in any way. We know we are the right choice; we just want to give you the confidence to find that out for yourself! 
 
Our prices remain competitive at all times however we do from time to time have specific offers and you can find details of these on our Home Page. We're always very happy to be contacted by telephone or e-mail to discuss the various packages and options on offer - or better still simply pop into the Strawberry office for a chat and we can let you know what could work best for you and then even arrange your free, no-obligation, realistic rental valuation. 
 

Reasons to use Strawberry – a few key reasons why we are great at looking after landlords 

The origins of Strawberry lie in Lettings and we’ve never lost sight of the importance of this side of the business to our success and to our future. Many Sales agents will offer a Lettings service to protect their existing business but these same agents soon find that the skills they need are not the same and the service levels then sadly fall away. We started our business through frustration at the lack of knowledge and experience in the marketplace and we like to think that we have been very successful, not only in providing an excellent service ourselves but in exposing those other companies who just don’t try hard enough. 
 
We are so confident that our clients will be impressed by the level of our service that we have introduced the Strawberry 9 Point Promise which we are pleased to be held to time after time. Please take a look at the details for yourself and think about how much easier your life as a Strawberry Landlord could be! 

Strawberry Service Packages for Landlords 

 
Details of the package 
Platinum 
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Full management 
package 
Letting and rent collection 
package 
 
Introduction only 
Ideally suited to 
‘Hands off’ landlords who like to know that everything is covered and wish to avoid any additional costs 
Hands off’ landlords but those who are willing to organise own rental protection/ eviction cover 
Those happy to handle management and organise rental protection/ eviction cover but not handle monies 
Those looking mainly for marketing services as they have the experience /time to organise and handle all other aspects of the let 
Initial visit to include rental valuation and advice on lettings and services 
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Our pro-active marketing service including various property websites, To Let boards and high street presence 
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Interviewing of tenants to assess suitability 
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Accompanying prospective tenants on viewings 
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Thorough referencing of tenants including credit checking and employers & previous landlords 
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Obtaining and referencing guarantor if required 
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Information for Property & Contents Insurance 
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Preparation of the Agreement for Tenancy 
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Preparation of inventory and condition report prior to let, including photographs and tenants signature 
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Additional Cost 
Obtaining and lodging of deposit via DPS 
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Collection of rent and payment to your account by bank transfer 
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1st Month Only 
Provision of our Eviction Service 
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Option 
Option 
Fully Comprehensive Rental Protection & Legal Eviction Service 
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No  
(Have to go direct)  
Weekly checking of rent and chasing with tenant 
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On line access to transactions/ statements 
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1st Month Only 
Inspection of property every 4 months with full report (first visit after just 2 months) 
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Liaising between landlord, tenant and contractors regarding repairs/safety certificates 
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Annual safety cert's only 
Arrangement of access for any contractors 
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Managing any queries or difficulties tenants might have 
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Carrying out thorough check-out at end of tenancy 
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Additional Cost  
Updating of inventory at the end of each tenancy 
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Negotiation of deposit return and provision of relevant information to DPS if it goes to adjudication 
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Remarketing of the property during period of notice 
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Return of tenants deposit. 
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Legionella Risk Assessment. 
Additional cost 
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Just ask for more detail on....... 
Platinum package 
Full management package 
Letting and rent collection package 
Introduction only 
Please Note - Due to extensive changes in the law, Strawberry are no longer able to serve notices to tenants, gain posession or raise rents - we advise that our landlords seek the services of a full legal specialist for these areas. 
 

Terms & Conditions 

At Strawberry we try to keep everything as straight-forward and uncomplicated as possible. We review our Terms and Conditions documents on a regular basis to make sure that they are still very relevant, include any new legislative requirements and can be understood without the need to have a PHD in Law! 
 
To see our most up to date Terms and Conditions for Property Lettings simply click here. 

A Helpful Guide to Deposits & Inventories 

 
If the tenant has broken the terms of the tenancy agreement in any way then, at tenancy end, the landlord and tenant should agree on the return of the deposit and the scale of any deductions which require to be made from it. If the tenant is unhappy with the amount the landlord wishes to deduct from the deposit or the landlord/agent refuses to engage in the deposit return process, the tenant is entitled to raise their dispute via the appropriate tenancy deposit protection scheme. 
The procedures that the tenant or landlord/agent need to take when dealing with a specific deposit dispute differ slightly depending on the actual scheme protecting the deposit. At Strawberry we use the Deposit Protection Service (The DPS) who operate a custodial scheme. This means that the DPS holds the deposit throughout the whole tenancy and the management of the end of tenancy is dealt with entirely through them. 
 
The inventory 
An inventory is a schedule of how the property is presented to the tenant at the start of tenancy. The importance of a properly completed inventory must not be underestimated; it must be robust and defensible if it is to be held up as a true indicator of the facts and viewed as acceptable by an adjudicator/ Court. 
The inventory is presented in written form to the tenant with dated photographs as back up. A true inventory is not simply a list of items in a property - it also includes a description of the condition and cleanliness at the start and finish of the tenancy, enabling one to be compared against the other with clarity and accuracy. 
The inventory may be a crucial factor in a decision if there are disputes between the landlord and tenant and it is therefore a vital piece of documentation. 
 
Wear & Tear – As a landlord you need to be aware of guidelines on 'betterment'. Some aspects of a property, such as paintwork and carpets do naturally deteriorate over time; therefore a landlord should not request that items be restored to a condition surpassing that established at the start of the lease and should allow for ‘fair wear and tear’. The allowance made by landlords should be relative to the length of time in the property, the number of occupiers and their age; family homes for instance will always require a greater allowance for wear. Soft furnishings also require consideration– they can only be left in a property if they carry a fire label and they must be subject to the above-mentioned tolerance too. 
 
Due to the exacting nature of an inventory and the allowances described above, there are certain items that will not be detailed. The list below is not exhaustive but gives some idea as to what will not be included:- 
• Kitchen pots, pans, crockery, utensils, cutlery, baking trays (except for grill pans), glassware. 
• Food items 
• Cleaning products and toilet brushes 
• Spare light bulbs 
• Candles & pot pourri 
• Bed linen, pillows, duvets, towels etc. 
• House plants – whether live or artificial, Garden pots, plants, plant food or weed killer 
• Tins of paint 
 
Finally it should be noted that all items listed on an inventory are the landlord’s responsibility to maintain. 

Useful Contacts